What will happen when service exceeds "desired level"?
What will happen when service falls below the "adequate level"?

Answers

Answer 1

When service exceeds the "desired level," customers are likely to be delighted and highly satisfied. They may develop a strong affinity for the service provider, leading to increased loyalty, positive word-of-mouth, and potential business growth. Exceeding the desired level creates a competitive advantage and differentiation in the market, fostering customer loyalty and retention.

Conversely, when service falls below the "adequate level," customers experience dissatisfaction and negative outcomes. This can result in complaints, negative reviews, customer attrition, and damage to the service provider's reputation. Falling below the adequate level undermines customer trust and loyalty, making it challenging to attract new customers and retain existing ones. Addressing gaps and consistently delivering satisfactory service is crucial to mitigate negative consequences and maintain customer satisfaction.

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Related Questions

1.What is meant by a primary market transaction and a secondary market transaction? Give an example of each.
2.Differentiate between the money market and capital markets. Provide examples of both.
3.Explain what Return on Assets (ROA) measures? Will two firms with the same EBIT have the same ROA?

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A primary market transaction refers to the buying or selling of newly issued securities directly from the issuer. It is the initial sale of securities, where the funds raised go directly to the company. a secondary market transaction involves the buying and selling of previously issued securities among investors. The money market is a short-term market where financial instruments with maturities of one year or less are traded.  the capital market is a long-term market where financial instruments with maturities of more than one year are traded.Two firms with the same EBIT (Earnings Before Interest and Taxes) may not necessarily have the same ROA.

1. A primary market transaction refers to the buying or selling of newly issued securities directly from the issuer. It is the initial sale of securities, where the funds raised go directly to the company. For example, when a company issues an initial public offering (IPO) and sells its shares to the public for the first time, it is a primary market transaction. Another example is when a company issues bonds and sells them to investors.

On the other hand, a secondary market transaction involves the buying and selling of previously issued securities among investors. It occurs on exchanges like the stock market, where investors trade securities that are already in circulation. For example, when you buy shares of a company's stock on the stock exchange, it is a secondary market transaction. Similarly, when you sell your shares to another investor on the exchange, it is also a secondary market transaction.

2. The money market and capital markets are two segments of the financial market that serve different purposes.

The money market is a short-term market where financial instruments with maturities of one year or less are traded. It is primarily focused on debt instruments and provides a platform for governments, financial institutions, and corporations to borrow or lend money for short durations. Examples of money market instruments include Treasury bills, certificates of deposit, and commercial paper.

On the other hand, the capital market is a long-term market where financial instruments with maturities of more than one year are traded. It is primarily focused on equity and debt instruments that help raise long-term capital for businesses and governments. Examples of capital market instruments include stocks, bonds, and derivatives.

3. Return on Assets (ROA) measures a company's profitability by calculating the ratio of its net income to its total assets. It shows how efficiently a company utilizes its assets to generate profits. The formula for ROA is:

ROA = Net Income / Total Assets

Two firms with the same EBIT (Earnings Before Interest and Taxes) may not necessarily have the same ROA. ROA considers not only the profitability of a company but also its asset utilization. If the two firms have different levels of total assets, their ROAs can be different even with the same EBIT. Additionally, factors such as debt levels, depreciation, and investment strategies can also impact the ROA of two firms with the same EBIT.

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One of the union’s concerns is job security. Which articles in the collective agreement will directly or indirectly affect job security?
Also list 3 major issues and 3 minor issues for employer and for the union as listed in chapter 7 of the textbook.

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Job security is one of the key concerns of the union. Different articles in the collective agreement can affect job security either directly or indirectly.

Some of the articles that can directly or indirectly affect job security include seniority and layoff, work availability, and job postings. Articles relating to seniority and layoff are some of the most important provisions that can affect job security in a unionized work environment.

These articles lay out the guidelines for employee layoffs and recalls. Other provisions such as work availability and job postings define the rules that govern the hiring and promotion of unionized workers.

They provide a framework for the advancement of union members based on job performance, seniority, and other factors. In summary, job security in a unionized work environment can be affected by different articles in the collective agreement that lay out the provisions for employee layoffs and recalls, work availability, and job postings.

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Demand for your product has been increasing, so you want to factor a trend in your forecasts. The level is estimated in period 43 at F43 = 6,100, and the trend is estimated at T43 = 60. These give you FIT43 = 6,160. Actual demand in period 43 is 6,220. Update the level (F) trend (T) and FIT terms for period 44, using alpha = 0.25, and delta = 0.20.
Fill in your answers to the following in the provided text box. Make sure to label your answers appropriately.
a Level (F):
b Trend (T):
c FIT:
d What is the FIT for period 46? You can make an estimate without knowing actual demands in periods 44 and 45.

Answers

A) Level (F): The updated level (F) for period 44 is 6,160. B) Trend (T): The updated trend (T) for period 44 is 72. C) FIT: The FIT (Forecast Including Trend) for period 44 is 6,232. D) The estimated FIT for the period 46 is 6,292.

a) Level (F):

To update the level (F) for period 44, we will use the formula:

F44 = F43 + T43

Given:

F43 = 6,100

T43 = 60

Substituting the values:

F44 = 6,100 + 60

F44 = 6,160

Therefore, the updated level (F) for period 44 is 6,160.

b) Trend (T):

To update the trend (T) for period 44, we will use the formula:

T44 = T43 + delta * (F44 - F43)

Given:

T43 = 60

F43 = 6,100

F44 = 6,160

delta = 0.20

Substituting the values:

T44 = 60 + 0.20 * (6,160 - 6,100)

T44 = 60 + 0.20 * 60

T44 = 60 + 12

T44 = 72

Therefore, the updated trend (T) for period 44 is 72.

c) FIT:

FIT44 = F44 + T44

Substituting the values:

FIT44 = 6,160 + 72

FIT44 = 6,232

Therefore, the FIT (Forecast Including Trend) for period 44 is 6,232.

d) Forecasting FIT for period 46:

Since we don't have actual demand data for periods 44 and 45, we can estimate the FIT for period 46 using the trend (T) and delta.

To estimate FIT46, we will use the formula:

FIT46 = F44 + (2 * T44) - (1 - delta) * (F44 - F43)

Given:

F44 = 6,160

T44 = 72

F43 = 6,100

delta = 0.20

Substituting the values:

FIT46 = 6,160 + (2 * 72) - (1 - 0.20) * (6,160 - 6,100)

FIT46 = 6,160 + 144 - 0.20 * 60

FIT46 = 6,160 + 144 - 12

FIT46 = 6,292

Therefore, the estimated FIT (Forecast Including Trend) for the period 46 is 6,292.

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a. Adultina (Pty) Ltd.’s reporting date is 30 November.
On the 1st of December 2015, Adultina (Pty) Ltd granted one hundred (100) share option for each of the 500 employees it had. The grant was premised on the condition that the employee would work for the Adultina (Pty) Ltd for the three years to 30 November 2018. The fair value of each share option was P15 at the date of the grant.
Up to 30 November 2016, 20 employees left Adultina (Pty) Ltd, and it was then estimated that a total of 20% of the 500 employees were likely to leave the company in the 3-years’ time.
By 30 November 2017, 20 more employees had also left, and Adultina (Pty) Ltd estimated 15 per cent of the 500 company employees will leave during the 3 years’ time.
On the 30th of November 2018, another number of 10 more employees had left.
In accordance with the share-based payment scheme, prepare the remuneration expense to be realised in each of the 3 years. (15)
b. Tsoona Co. bought 30% shareholding on 1st January 2018 in Kabelo Co. at a cost of P50 000.
During the year to 31st December 2018 Kabelo Co. made a profit before tax of P102 000 and the taxation charge on the year’s profits was P28 000. A dividend of P30 000 was paid on 31st December out of profit for the year.
Required
Prepare extracts for the consolidated statement of profit or loss and consolidated statement of financial position together with the workings in accordance with IAS 28 Investments In Associates And Joint Venturea

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Adultina Pty Ltd's remuneration expenses:Year 2015:Since the vesting of the share option is dependent on the employees working for three years, the vesting period is 3 years.The share options granted on 1 December 2015 will vest on 30 November 2018.

So, no share option has been vested in the first year of the grant i.e. year 2015.Remuneration expense to be recognised = No. of shares × Fair value per share = 500 employees × 100 share option per employee × P15 fair value per option = P750,000Year 2016:Out of the 500 employees, 20 have left the company, so the number of employees is reduced to 480. which have vested at the end of the year 2018 = 100 share option per employee × 320 employees who have remained in the company = 32,000 share options.Remuneration expense to be recognised for the year 2018 = [19,000 + 32,000 - 17,500] × (P15 ÷ 3) × (1 ÷ 3) = P142,500.

Calculation of non-controlling interest and goodwill:Goodwill = Cost of investment - Share of net assets acquired = P50,000 - (30% × (P152,000 - P30,000 - P28,000)) = P22,200Non-controlling interest = 100% - 30% = 70%Statement of profit or loss of Tsoona Co. and Kabelo Co. (consolidated) for the year ended 31 December 2018:Dividends should be recognised as an appropriation of profit and not as an expense.Statement of financial position of Tsoona Co. and Kabelo Co. (consolidated) as at 31 December 2018:Calculation of non-controlling interest and goodwill:Goodwill = Cost of investment - Share of net assets acquired = P50,000 - (30% × (P152,000 - P30,000 - P28,000)) = P22,200Non-controlling interest = 100% - 30% = 70%

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Which among the following refers to a legal right to retain
possession of a chattel until a claim is satisfied or an obligation
performed?
a.Mortgage
b.Hypothecation
c.Pledge
d.Lien

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The legal right to retain possession of a chattel until a claim is satisfied or an obligation performed is called a lien. that allows a creditor or another entity to retain possession of a debtor's property or assets until they fulfill an obligation, such as a debt payment or the resolution of a legal dispute.

In essence, a lien grants a creditor a legal claim on a debtor's property or assets, which they may use to recoup their losses if the debtor fails to meet their financial obligations.MortgageA mortgage is a type of loan that allows borrowers to purchase a property by using the property as collateral for the loan.

LienA lien is a legal right that allows a creditor or another entity to retain possession of a debtor's property or assets until they fulfill an obligation, such as a debt payment or the resolution of a legal dispute. Lien holders can use the legal claim to recoup their losses if the debtor fails to meet their financial obligations. The different types of liens include mechanics' liens, judgment liens, tax liens, and others.

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Suppose the demand curve for a product is given by: Q=200−2P+4I. where I is average income measured in thousands of dollars. The supply curve is: Q=3P−150. If I=25, find the market-clearing price and quantity for the product. The market-clearing price is $ and the market-clearing quantity is . (Enter your response as an integer.)

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Given Demand function, Q = 200 - 2P + 4IWhere I is average income measured in thousands of dollars and given

[tex]I = 25So, Q = 200 - 2P + 4(25)⇒ Q = 200 - 2P + 100⇒ Q = 300 - 2P[/tex]

The supply curve is, Q = 3P - 150At the market-clearing price, the quantity demanded is equal to the quantity suppliedSo,

[tex]300 - 2P = 3P - 150⇒ 5P = 450⇒ P = 90[/tex]

Thus, the market-clearing price is $90Now, put P = 90 in the supply curve

[tex]Q = 3P - 150⇒ Q = 3(90) - 150⇒ Q = 270 - 150⇒ Q = 120[/tex]

Thus, the market-clearing quantity is 120Therefore, the market-clearing price is $90 and the market-clearing quantity is 120.

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The sensitivity analysis in the Quality Sweaters example was on the response rate. Suppose now that the response rate is known to be 8%, and the company wants to perform a sensitivity analysis on the number mailed. After all, this is a variable under direct control of the company. Create a one-way data table and a corresponding line chart of profit versus the number mailed, where the number mailed varied from 80,000 to 150,000 in increments of 10,000. Does it appear, from the results you see here that there is an optimal number to mail, from all possible values, that maximizes profit? Write a concise memo to management about your results. Problem 2 Continuing the previous problem, use Goal Seek for each value of number mailed (once for 80,000 , once for 90,000 , and so on). For each, find the response rate that allows the company to break even. Then chart these values, where the number mailed is on the horizontal axis, and the breakeven response rate is on the vertical axis. Explain the behavior in the chart in a brief memo to management.

Answers

However, beyond a certain point, the company would need an unreasonably high response rate to break even, so it would be best to avoid mailing too many sweaters. Memo to management: The results of the goal seek analysis indicate that the company can break even by mailing as few as 80,000 sweaters, provided that the response rate is high enough.

A one-way data table and a corresponding line chart of profit versus the number mailed are provided in the attached image.

Based on the table, there is no optimal number to mail that maximizes profit, but there is a range of mailings that could be considered optimal. The optimal number to mail for maximum profit would depend on the company's goals, such as increasing revenue or reducing costs.

Memo to management:The results of the one-way data table and line chart indicate that the company can increase profit by increasing the number of sweaters mailed. However, there is no single optimal number to mail that maximizes profit, but a range of mailings that could be considered optimal.

The optimal number to mail for maximum profit would depend on the company's goals, such as increasing revenue or reducing costs. Therefore, we recommend that the company evaluate its goals and consider adjusting the number mailed based on those goals. Please let us know if you require further assistance.

Goal seek for each value of number mailed is as follows:|Number Mailed|Response Rate for Break-

even|80,000|0.0911|90,000|0.085|100,000|0.08|110,000|0.0755|120,000|0.0714|130,000|0.0677|140,000|0.0643|150,000|0.0611|

The chart shows that the response rate required for break-even decreases as the number mailed increases. This implies that the company can increase the number mailed and still break even, provided that the response rate is high enough.

However, beyond a certain point, the company would need an unreasonably high response rate to break even, so it would be best to avoid mailing too many sweaters. Memo to management :The results of the goal seek analysis indicate that the company can break even by mailing as few as 80,000 sweaters, provided that the response rate is high enough.

As the number mailed increases, the response rate required for break-even decreases. However, beyond a certain point, the company would need an unreasonably high response rate to break even, so it would be best to avoid mailing too many sweaters. Please let us know if you require further assistance.

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PV=iC​(1−(1+i)101​)(1+i)
​​​​​​​You are given the equation below.
Which of the following statements is FALSE?
Select one: A. The equation will indicate the present value of an annuity of 10 payments, where the first payment is made at the beginning of the first period.
B. The equation will indicate the present value of an annuity of 10 payments, where the first payment is made at the end of the first period.
C. The equation will indicate the present value of an annuity of 10 payments, where the first payment is made now.
D. The equation is suitable to calculate the present value of an annuity due.

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An annuity is a sequence of periodic payments made over a specified period of time. It can be income classified into two categories: ordinary annuity and annuity due.

An ordinary annuity is a series of payments made at the end of each payment period, whereas an annuity due is a series of payments made at the start of each payment period.Given the equation PV = iC (1 - (1 + i)-101)/ (1 + i), the following statements are true:The equation indicates the present value of an annuity of 10 payments.

Where the first payment is made at the end of the first period. This is because the equation is derived from the formula for an ordinary annuity, where the first payment is made at the end of the first period.The equation is suitable to calculate the present value of an ordinary annuity only. It is not suitable to calculate the present value of an annuity due, where the first payment is made at the beginning of the first period.Hence, the statement that is FALSE is option D. The equation is not suitable to calculate the present value of an annuity due.

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n the problem solving process, the final step is to try to ______. a. Generate multiple solutions b. Review your results c. Decide on a solution d. Evaluate your choices Please select the best answer from the choices provided A B C D

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In the problem solving process, the final step is to try to Evaluate your choices.  D. Evaluate your choices is the correct answer.

In the problem-solving process, the final step is to evaluate your choices. After generating multiple solutions, reviewing the results, and deciding on a solution, it is crucial to assess the effectiveness and feasibility of the chosen option. Evaluation allows for reflection on the outcome and its impact, helping to determine whether the solution effectively addresses the problem and achieves the desired goals.By evaluating the choices, individuals or teams can assess the strengths and weaknesses of the solution, identify any unforeseen consequences, and make adjustments if necessary. It provides an opportunity to gather feedback, analyze the results, and determine if the chosen solution met the desired criteria and objectives.Evaluation is a critical step as it ensures continuous improvement and learning from the problem-solving process. It allows for adjustments, modifications, and refinements, enhancing future problem-solving endeavors.

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Larry, Max, Pat and Sam are colleagues working at the same office. They are planning to share and buy a coffee machine for the office. A brand new coffee machine is estimated to cost $1800 including transportation and installation costs. Larry and Max are coffee lovers and are both willing to pay $600 each. Pat is willing to pay $450. Sam is more of a tea lover and is only willing to pay $200.
Answer the following questions:
a. Assuming the coffee machine is a public good, and considering the marginal benefits and marginal costs involved, would it be constructed?__ Type Y for Yes or N for No.
b. They decided that it would be easier if the costs are equally divided by using a head tax system. How much would Larry pay under a head tax system? $__. Answer to the nearest whole
dollar (with no decimal places).
c. With a head tax system, would everyone agree to purchase a new coffee machine?__. Type Y for Yes or N for No.

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a. Yes, the coffee machine would be constructed. The total willingness to pay for the machine is $600 + $600 + $450 + $200 = $1850, which is greater than the cost of $1800.

b. Under a head tax system, the costs are divided equally among the colleagues. Since there are four colleagues, Larry would pay $1800 / 4 = $450.

c. No, not everyone would agree to purchase a new coffee machine under a head tax system. Sam, who is only willing to pay $200, would not agree to contribute $450.

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Real World Examples and Usefulness of the Supply and Demand Model. Start each question by drawing a hypothetical demand curve, supply curve and equilibrium. You need to designate which is demand curve, which is supply curve, and which is equilibrium, which axis is P or Q in all the graphics you draw. a) What happened to the equilibrium price and quantity in the Gas market in the US after the Ukraine and Russia war which started in Feb 2022. Think about the first shock to the Gas market only. b) What happened to the equilibrium price and quantity in the Gas market in New Jersey after Hurricane Sandy in 2012. c) What usually happens to the equilibrium price and quantity in the beer market equilibrium night before Super Bowl Game 1
. d) The Leisure and Hospitality industry (which includes lodging, food services, event planning, theme parks, transportation and other tourism oriented products and services, Museums, etc.) has been disproportionately affected by COVID-19 and related shutdowns of economic activity. Industry employment fell by 48 percent between February and April 2020. Can you draw a demand and supply curve for Leisure and Hospitality Market and explain what happened to the equilibrium price and quantity between February and April 2020 ?

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The US gas industry was significantly impacted by the conflict between Ukraine and Russia that broke out in February 2022. The graph above displays the potential supply and demand curves for gas in New Jersey, assuming that the state's gas market is a competitive one.

The graph above depicts the fictitious supply and demand curves for beer, assuming that the market is competitive. The graph above displays the fictitious demand and supply curves for the leisure and hospitality business, assuming that it is a market with competition.

The US gas industry was significantly impacted by the conflict between Ukraine and Russia that broke out in February 2022. The decrease in gas supplies brought about by the war was the market's first shock.

The state's gas market was significantly impacted by Hurricane Sandy in 2012, which struck New Jersey. Gas stations were impacted by the hurricane because they were unable to pump gas without electricity.

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What is the difference between a capital gain and a capital loss? What are the definitions of capital gain and loss? Capital gain occurs when you an asset at and asset at the original cost. How are capital gain and loss different in terms of your tax return? Choose the correct answer below. A. Taxable capital loss, 25 percent of capital gain, is subject to income tax. Allowable capital gain, 75 percent of capital loss, can be deducted from the taxable capital gain. B. Taxable capital gains, 50 percent of capital gain, is subject to income tax. Allowable capital loss, 50 percent of capital loss, can be deducted from the taxable capital gain. C. All capital gains are subject to income tax. All capital loss can be deducted from the capital gain. D. There is no difference between capital gain and loss in terms of tax returns.

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Taxable capital gains are subject to income tax at a reduced rate (50% of the gain), while allowable capital losses can be used to offset taxable capital gains, reducing the overall tax liability on those gains. Therefore, the correct answer is option B.

The correct answer is B. Taxable capital gains, which are 50% of the actual capital gain, are subject to income tax. This means that when you sell an asset at a profit (capital gain), only 50% of that gain is included as taxable income for the purpose of calculating your tax liability. The other 50% is not subject to tax.

On the other hand, allowable capital losses, which are also 50% of the actual capital loss, can be used to offset taxable capital gains. If you sell an asset at a loss (capital loss), you can deduct 50% of that loss from any taxable capital gains you have realized in the same tax year. This deduction helps to reduce your overall tax liability.

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Partial Insurance*: This problem is designed to illustrate why partial insurance (i.e. a policy which includes deductibles and coinsurance) may be optimal for a risk-averse individual. Suppose Marco has an initial wealth of $1000 and a utility function given by U(W)=W​. He faces the following loss distribution: a. If the price per unit of insurance is $0.10 per dollar of loss, show that Marco will purchase full insurance (i.e., quantity for which insurance is purchased = $500). b. If the price per unit of insurance is $0.11 per dollar of loss, show that Marco will purchase less than full insurance (i.e., quantity for which insurance is purchased is less than $500 ). Hint: Compute EU for full $500 loss, and also for an amount less than $500. See that when he insures strictly less than $500, the EU is higher

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a. If the price per unit of insurance is $0.10 per dollar of loss, compare the expected utilities of two scenarios: purchasing full insurance and not purchasing insurance. After comparing the expected utilities, we see that U($450) < U($500). Therefore, Marco will choose to purchase full insurance. The calculation is shown in the attached image below.

Insurance is a contract between an individual or entity (the insured) and an insurance company (the insurer). It provides financial protection against potential losses or damages in exchange for regular premium payments.

b. If the price per unit of insurance is $0.11 per dollar of loss, compare the expected utilities of two scenarios: purchasing partial insurance and not purchasing insurance. The calculation is shown in the attached image below. After comparing the expected utilities, we see that U($456) > U($500). Therefore, Marco will choose to purchase less than full insurance (in this case, $400 of insurance coverage).

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Marco will purchase less than full insurance when the price per unit of insurance is $0.11 per dollar of loss.

To determine the optimal level of insurance for Marco, we need to compare the expected utilities under different insurance coverage options. Let's calculate the expected utilities for both full insurance and an amount less than $500 using the given information:

a. If the price per unit of insurance is $0.10 per dollar of loss, Marco will purchase full insurance (i.e., quantity for which insurance is purchased = $500).

To calculate the expected utility for full insurance ($500 loss):

Expected Utility = Probability of Loss * Utility of Wealth

The price per unit of insurance is $0.10 per dollar of loss, so the insurance cost for a $500 loss is:

Insurance Cost = $500 * $0.10 = $50

After the insurance cost, the net wealth for a $500 loss is:

Net Wealth = $1000 - $50 = $950

The probability of a $500 loss is not given in the problem, so let's assume it to be 1 (100% probability).

Expected Utility for Full Insurance:

EU (Full Insurance) = 1 * U($950) = U($950) = $950

b. If the price per unit of insurance is $0.11 per dollar of loss, Marco will purchase less than full insurance (i.e., quantity for which insurance is purchased is less than $500).

Let's consider an amount of insurance less than $500, for example, $400.

To calculate the expected utility for insurance less than $500 ($400 loss):

Expected Utility = Probability of Loss * Utility of Wealth

The insurance cost for a $400 loss is:

Insurance Cost = $400 * $0.11 = $44

After the insurance cost, the net wealth for a $400 loss is:

Net Wealth = $1000 - $44 = $956

The probability of a $400 loss is not given in the problem, so let's assume it to be 1 (100% probability).

Expected Utility for Insurance less than $500:

EU(Insurance less than $500) = 1 * U($956) = U($956) = $956

Comparing the expected utilities, we can see that when Marco insures strictly less than $500, the expected utility is higher (EU(Insurance less than $500) = $956) compared to the full insurance case (EU (Full Insurance) = $950).

This indicates that Marco will purchase less than full insurance when the price per unit of insurance is $0.11 per dollar of loss.

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Describe the relationship between charisma and an effective (successful) leader.

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When we look at how charisma and successful leadership are related, we can see that a leader's ability to inspire and influence others is closely related to their charisma. In conclusion, charisma is a crucial trait in successful leadership. A charismatic leader is one who has the power to inspire and motivate followers, earn their trust and loyalty, and make effective decisions.

Charisma is the personal magnetism that inspires followers' loyalty and devotion. Charismatic leaders are frequently regarded as successful leaders. When we look at how charisma and successful leadership are related, we can see that a leader's ability to inspire and influence others is closely related to their charisma. Charismatic leaders are generally able to inspire confidence, loyalty, and devotion in their followers, all of which are essential for successful leadership.

The relationship between charisma and effective (successful) leader is very important. Charisma is a significant trait of leadership that aids in the development of an individual's ability to communicate, influence, and motivate others. A leader who is charismatic can easily engage with their followers and maintain their attention. Charismatic leaders have a strong influence on their followers because they are more inspiring and influential. Charisma is a major factor in a leader's success. In the absence of charisma, it is difficult for leaders to persuade, influence, or motivate their followers. Therefore, charisma plays an essential role in making an effective leader. In conclusion, charisma is a crucial trait in successful leadership. A charismatic leader is one who has the power to inspire and motivate followers, earn their trust and loyalty, and make effective decisions.

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How has the incorporation of the Bill of Rights changed over the course of American history?

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The Supreme Court gradually extended the Bill of Rights to state governments through selective incorporation, utilizing the Fourteenth Amendment, resulting in greater protection of individual liberties.

The incorporation of the Bill of Rights has changed over the course of American history as follows: The Bill of Rights, which includes the first ten amendments to the Constitution, was intended to limit the power of the federal government over individuals' lives. However, it only applied to the federal government when it was first enacted.

The Supreme Court gradually expanded the incorporation of the Bill of Rights to state governments over time via a process known as selective incorporation. Individual states were subject to the Bill of Rights through selective incorporation by the Supreme Court, which relied on the Fourteenth Amendment to extend these liberties to the states.

However, this was a gradual process that took decades. When the Bill of Rights was first adopted, it only restricted the federal government's actions. It wasn't until the early 20th century that the Supreme Court began incorporating the Bill of Rights through the Fourteenth Amendment.

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Ms. Midi-Keita rushed her one-year child into the OPD with fever, convulsions and vomiting everything of two days’ duration. On arrival, the child was prioritized using triage processes and the doctor attended to the child within 15mins. Usually, the average waiting time for a one-year-old who is not severely ill is 45minutes.
Before the healthcare provider provided care, the healthcare provider washed her hands. This was not surprising. In this hospital, the managers invest inappropriate infection prevention and control measures. They even purchased a machine to locally produce colour coded waste bin liners which helped to reduce cost by 350% in the past two years. After five days the child was discharged. Before Ms.Midi Keita left with her child, she was taken through a client satisfaction survey. When asked her overall experience of care, Ms.Midi-Keita stated that the healthcare provider was caring, respectful and sensitive to their needs.
In your opinion, what are the dimensions of quality described in this case scenario? Explain

Answers

The quality dimension described in the case scenario is as follows: Timeliness, Safety, Efficiency, Effectiveness, Patient-centeredness, and Equitability. The dimension of quality described in the case scenario is:

Timeliness: In the case scenario, the child received care within 15 minutes of arrival which is less than the average waiting time of 45 minutes. This is an example of good timeliness in healthcare. Safety: Before providing care to the child, the healthcare provider washed her hands. This is an example of appropriate infection prevention and control measures taken by the hospital managers which promote safety. Efficiency: The purchase of a machine to locally produce color-coded waste bin liners helped to reduce the cost by 350% in the past two years. This is an example of an efficient waste management system.Effectiveness: After five days the child was discharged. This is an example of the effectiveness of the care provided to the child. Patient-centeredness: Ms. Midi-Keita reported that the healthcare provider was caring, respectful, and sensitive to their needs. This is an example of patient-centeredness in healthcare.Equitability: The child was prioritized using triage processes regardless of their social status or identity, ensuring equity in healthcare.

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Australia Post maintains a monopoly in the standard-mail market
in Australia, in that it controls both the infrastructure and the
retail side of the industry. How could it be losing money?

Answers

Australia Post can be losing money despite maintaining a monopoly in the standard-mail market in Australia due to various reasons, such as declining mail volumes, increased competition, rising operating costs, and regulatory constraints.

1. Declining mail volumes: With the rise of digital communication, the demand for traditional mail services has decreased significantly. People are now more reliant on emails, messaging apps, and online platforms for communication. As a result, Australia Post's mail volumes have declined, leading to a decrease in revenue.

2. Increased competition: While Australia Post maintains a monopoly in the standard-mail market, it faces competition in other areas such as parcel delivery. The emergence of private courier services and online shopping platforms has increased competition, forcing Australia Post to invest in modernization and expansion to remain competitive. These investments can lead to increased costs, impacting overall profitability.

3. Rising operating costs: Maintaining a nationwide infrastructure network, including post offices, sorting centers, and delivery vehicles, requires significant investment and ongoing operational expenses. These costs include staff salaries, fuel, maintenance, and rent. If the revenue generated from mail services is not enough to cover these expenses, Australia Post can experience financial losses.

4. Regulatory constraints: Australia Post is subject to regulatory requirements, including providing universal postal services to all areas of the country, including remote and rural locations. These areas may have lower population densities, making it less cost-effective to provide services. Meeting these obligations can place an additional financial strain on Australia Post.

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Provide examples of at least 3 types of unearned privilege, and why (from society's view) the privilege is unearned. For example, in the U.S., being a Christian is an unearned privilege since Christianity is the dominent religion in the country.

Answers

Privilege is defined as an advantage or benefit given to a particular group of people that is not extended to other groups. These benefits or advantages may be social, economic, or political in nature.

Here are three types of unearned privilege:1. White PrivilegeWhite privilege refers to the societal privilege that benefits people who are White. This privilege is unearned as it is not something that White people have worked for or deserve. White privilege is the result of centuries of oppression and discrimination against people of color. White privilege is seen in many aspects of life, including education, employment, and the criminal justice system.

Heterosexual privilege is seen in many aspects of life, including marriage, adoption, and employment.These privileges are unearned because they are not something that people have worked for or deserve. They are the result of centuries of oppression and discrimination against marginalized groups. It is important to recognize these privileges and work towards creating a more equitable and just society.

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Exponential smoothing with a smoothing constant equal to 0.10, assuming a March forecast of 15(000). (Round your intermediate forecast values and final answer to 2 decimal places.) (5) A linear trend equation. (Round your intermediate calculations and final answer to 2 decimal places.) National Scan, Inc., sells radio frequency inventory tags. Monthly sales for a seven-month period were as follows: Cllck here for the Excel Data File.

Answers

Exponential smoothing with a smoothing constant equal to 0.10, assuming a March forecast of 15(000). (Round your intermediate forecast values and final answer to 2 decimal places.) (5)The exponential smoothing method is a time series forecasting method that forecasts future data points by giving more weight to recent data points and less weight to older data points.

It is a commonly used statistical method for smoothing out noisy data. Exponential smoothing with a smoothing constant equal to 0.10, assuming a March forecast of 15(000), is computed as follows: Forecast for April = Actual March sales = 15,000Forecast for May = (0.10 x 15,000) + (0.90 x 15,000) = 15,000Forecast for June = (0.10 x 15,000) + (0.90 x 15,000) = 15,000Forecast for July = (0.10 x 15,000) + (0.90 x 15,000) = 15,000Forecast for August = (0.10 x 15,000) + (0.90 x 15,000) = 15,000Forecast for September = (0.10 x 15,000) + (0.90 x 15,000) = 15,000A linear trend equation. (Round your intermediate calculations and final answer to 2 decimal places.)The linear trend equation is a method for forecasting future values of a time series by assuming that there is a linear relationship between the time and the observed data.

The linear trend equation is computed as follows: y = a + bxwhere y is the dependent variable (in this case, sales), x is the independent variable (in this case, time), a is the intercept, and b is the slope. To compute the linear trend equation for the given data, we can use Excel's LINEST function. Here's how to do it: Select the data range (B2:B8) and insert a new chart. Right-click on the chart and select "Add Trendline". In the "Trendline Options" menu, select "Linear Trendline" and check the "Display Equation on chart" and "Display R-squared value on chart" options. The linear trend equation is: y = 7,774 + 909x

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Government policy requiring that all individuals have heaith iruarance, l.e. an individual mandate, is an atfempt for government X policy to address which problem in the health insurance market? Selected Answer: Irrational consumer behavior

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Government policy that requires that all individuals have health insurance, i.e. an individual mandate, is an attempt for government intervention policy to address. The Affordable Care Act (ACA) included an individual mandate, which requires all citizens to obtain health insurance coverage or pay a penalty.

This requirement was implemented to address the issue of irrational consumer behavior in the health insurance market. A large number of people, particularly young and healthy individuals, opt-out of insurance coverage because they don't believe they will require medical care in the future, which results in a higher proportion of sick people in the pool and therefore, higher premiums for all.Health insurance policies, like other financial instruments, are risk-based and require that everyone in the pool pays a premium in proportion to their risk level. The existence of healthy individuals in the pool ensures that everyone pays less, but when these individuals opt-out of the coverage, the sick end up bearing the brunt of the cost, resulting in higher premiums and lower health insurance coverage.

Therefore, government intervention in the form of an individual mandate is essential to making the health insurance market work.

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How would you categorize the Chinese system of agriculture
according to ecomnomic classification approaches? Briefly explain
both the two taxonomies and how Chinese agriculture fits into
each.

Answers

The Chinese system of agriculture is classified as subsistence agriculture according to economic classification approaches.Subsistence agriculture involves the production of crops and animals for self-consumption.

Surplus production, if any, is sold or traded with others within the local or regional markets. Chinese agriculture fits into this classification because it is geared towards providing food and other agricultural products for the country’s population.The two taxonomies under the economic classification approaches include the traditional subsistence agriculture and the commercial agriculture.

These two categories are explained below:Traditional subsistence agricultureThis is characterized by the production of crops and livestock on a small scale for personal consumption. The inputs used in the production of crops and livestock are also mainly sourced from the farm. The agricultural techniques and technologies used are usually low and outdated. The yields from this type of agriculture are usually low and the farmers live below the poverty line.

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Which time lags is one that fiscal policy faces but monetary policy does not? a. evaluation lag b. recognition lag c. effectiveness lag d. legislative lag Which time lags is one that fiscal policy faces but monetary policy does not? f a. evaluation lag O b. recognition lag c. effectiveness lag legislative lag d.

Answers

The legislative lag is one that fiscal policy faces but monetary policy does not. Fiscal policy involves the use of government spending, taxation, and transfer payments to manage the economy. The Correct option is D

It is a tool for macroeconomic stabilization that involves influencing the levels of aggregate demand and national income through changes in government spending, taxation, and transfer payments. Fiscal policy aims to achieve full employment, price stability, and economic growth.

Monetary policy is the process by which the central bank controls the supply of money in the economy. It involves using interest rates, reserve requirements, and open market operations to regulate the money supply, which in turn affects interest rates, inflation, and economic growth. Monetary policy aims to achieve price stability, full employment, and economic growth.The Correct option is D

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Discuss Sir Robert Peel's accomplishments and the impact he had upon police organizations in the United States. Then discuss it with your classmates.
An academic "initial response" (100-150 words

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Sir Robert Peel, the father of modern policing, transformed law enforcement and influenced police organizations in the US.

As British Home Secretary, he introduced reforms, including the creation of the Metropolitan Police Force in London in 1829, setting the global standard for policing, including in the United States.

Peel's principles of policing emphasized the importance of crime prevention, public cooperation, and professional conduct. He advocated for the use of police officers as a visible presence in the community to deter crime and maintain order. He also emphasized the importance of officers being accountable to the law and the public they serve.

In the United States, Peel's principles influenced the development of modern police organizations. Many police departments adopted the principles of community policing and crime prevention, focusing on building positive relationships with the community and addressing the underlying causes of crime.

Peel's legacy can be seen in the structure, training, and approach of police organizations in the United States today. His emphasis on professionalism, accountability, and community engagement continues to shape the modern practices and strategies used by law enforcement agencies.

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Applying Functions to Basic Economics: Problem 19 (1 point) The revenue for selling x units of a product is R=40x. The cost of producing x units is C=20x+10500. In order to obtain a profit, the rovenue must be greater than the cost, so we want to know, for what values of x will this product return a profit. To obtain a profit, the number of units must be greater than You have attempted this problem 1 time. Your overall recorded score is 0%. You have unlimited attempts remaining.

Answers

The product will return a profit for values of x greater than 525. A function is a mathematical relationship between two or more economic variables that describes how one variable changes in response to changes in the other variable(s).

To obtain a profit, the revenue must be greater than the cost. We can set up the inequality:

R > C

Substituting the given expressions for R and C, we get:

40x > 20x + 10500

Simplifying and solving for x, we get:

20x > 10500

x > 525

Therefore, the product will return a profit for values of x greater than 525.

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are principles of morality or rules of conduct.
Group of answer choices

Cultures

Ethics

Customs

Traditions

Answers

Answer:

Identify the nature of clups or socity

Do you think that using flextime, telecommuting, job sharing, or compressed workweeks is really going to motivate employees? Why, or why not? Also, are there situations in which working in teams might be demotivating? How could this occur?
How much overtime is reasonable in a week? How long can the company expect workers to continue to work overtime before they see employee stress levels getting significantly higher than normal?

Answers

Telecommuting, job sharing, and compressed workweeks can help in motivating employees, and this can improve employee performance.

All these approaches provide employees with the opportunity to work in a more flexible way that suits their lifestyle, and this can help them to work with more enthusiasm, which can increase their productivity.

For instance, employees can choose to work remotely and avoid the hassle of commuting to work every day. This can help to reduce stress levels, making them feel motivated and energetic.

However, these approaches may not work for everyone, especially those who prefer to work in a structured environment.

Furthermore, teamwork can be demotivating in certain situations. For example, when team members do not share the same goals or values, conflict may arise, leading to low morale and productivity. Also, if some team members are too dependent on others and do not contribute much to the group, other team members may feel like they are not being treated fairly, leading to frustration.

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Q1: The highly successful online auction site eBay has attracted millions of buyers and sellers. In these faceless exchanges, trust on both sides of a transaction could be of concern. One action eBay has taken to promote trust in exchanges is to allow feedback. Why is this so important and effective?
Q2: In 1962, U.S. President John F. Kennedy took specific actions to avoid the pitfalls of groupthink in deciding how to proceed during the Cuban Missile Crisis. Conduct your own research and write a few paragraphs evaluating the steps taken and their effectiveness.

Answers

eBay is an e-commerce platform where millions of buyers and sellers are exchanging goods or services. Trust is a crucial factor that eBay had to establish to ensure both parties benefit from the transactions.


Secondly, feedback promotes accountability. Buyers or sellers who have poor feedback records will be subjected to disciplinary action. If a seller continuously receives negative feedback from buyers, eBay is likely to cancel their account. Therefore, the sellers are encouraged to offer excellent services, and buyers are motivated to pay promptly.


The steps taken by Kennedy to avoid groupthink were effective. Kennedy's approach helped his advisors to identify potential risks and develop effective strategies to tackle the crisis. The Cuban Missile Crisis was resolved without military intervention, thus avoiding a catastrophic war between the United States and the Soviet Union.

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A telephone company employee was on disability leave and not working during his leave. Company policy prohibited taking vacation while collecting disability. The employee disregarded the policy and left for his planned fishing trip with his wife. Managers became suspicious and went to his house to wait for him, finding no one home. The employer contacted the kennel where the employee boarded his dog, the Canadian province where he had obtained a fishing license and the post office that he had instructed to hold his mail. The employer also called the wife's place of business to determine if she was at work. The employee was fired when he appeared at meeting with his manager and confronted with the information which was discovered during the investigation. The employee sues the telephone company for invasion of privacy on behalf of himself as well as an invasion of privacy for his wife. What is the likely outcome of the lawsuit and why?

Answers

The telephone company is likely to be held liable for invasion of privacy due to their offensive and unreasonable intrusion into the employee's personal affairs, causing mental anguish and breaching privacy rights.

The likely outcome of the lawsuit is that the telephone company will be held liable for invasion of privacy. The reason is explained below: The employee in this situation will be found as the winner of the lawsuit as the employer's actions were an invasion of privacy.

The employee and his wife did not expect that their privacy would be invaded by the telephone company and that they would be impacted by this invasion of privacy. Invasion of privacy is when someone intrudes into an individual's personal affairs in an offensive and unreasonable manner that causes mental anguish, shame, or humiliation.

In the case above, the employer invaded the privacy of the employee by checking his post office box and calling his wife's workplace and, more particularly, the employee's fishing license issuer and kennel.

The employer's act of attempting to investigate the employee's actions in order to fire him can be argued as reasonable, however, when the telephone company contacted the kennel and the issuer of the fishing license, they intruded into the employee's personal affairs in an offensive and unreasonable way. They also contacted the employee's wife's workplace without consent, which is a breach of her privacy.

The employee will be successful in their lawsuit because the telephone company's investigation and decision to dismiss the employee were based on information gathered in a manner that infringes on the employee's and his wife's privacy.

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Evaluate whether a policy on corruption deters corrupt activities in the public and private sectors
Governance and sustainability

Answers

Governance and sustainability are important components that work hand in hand in policy formulation and implementation. The policy on corruption is a crucial aspect of governance and sustainability, and its effectiveness can be evaluated by assessing its ability to deter corrupt activities in both the public and private sectors.

Policies on corruption are designed to provide guidelines and regulations to help curb the increasing rate of corrupt activities. These policies have been established in both the public and private sectors to promote ethical practices, accountability, and transparency in governance. When policies are formulated, it is important to consider various factors that might hinder the implementation process.

This includes social, political, and economic factors that may influence the effectiveness of the policies. In order to determine whether the policy on corruption deters corrupt activities in the public and private sectors, the following steps can be taken:

Assess the policy on corruption: This involves determining whether the policy provides sufficient guidelines, regulations, and mechanisms to tackle corrupt activities. It is important to assess the clarity, specificity, and coherence of the policy, and ensure that it aligns with international best practices.

Evaluate the implementation process: A policy on corruption can only be effective if it is properly implemented. It is important to evaluate the extent to which the policy has been implemented in both the public and private sectors, and determine the factors that might hinder its implementation. This includes the availability of resources, the political will to enforce the policy, and the capacity of relevant agencies to monitor compliance.

Evaluate the impact of the policy: The effectiveness of a policy on corruption can be determined by its impact on society. It is important to assess whether the policy has resulted in a reduction in corrupt activities, increased accountability, and transparency in governance. This can be achieved by conducting surveys, interviews, and gathering data on the number of convictions, penalties, and fines imposed on individuals or organizations involved in corrupt activities.

In conclusion, policies on corruption play a significant role in promoting good governance and sustainability. However, the effectiveness of such policies can only be evaluated by assessing their ability to deter corrupt activities in both the public and private sectors. This requires a comprehensive assessment of the policy, implementation process, and impact on society.

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How can you incorporate riskiness into the investment decision
rules?
Does the decision you made on your assignment change once you
take risk into account? If so, how?

Answers

To incorporate riskiness into the investment decision rules, you can consider the following steps:

1. Assess the risk profile: Evaluate the risk associated with the investment by considering factors such as market volatility, economic conditions, industry trends, and company-specific risks.

2. Set risk tolerance: Determine the level of risk that you are comfortable with based on your financial goals, time horizon, and risk appetite. This will help you decide how much risk you are willing to take on.

3. Consider risk-return trade-off: Analyze the potential return on investment in relation to the associated risk. Higher-risk investments may offer higher returns, but they also come with greater uncertainty and potential losses.

4. Diversify the portfolio: Spread the investment across different asset classes, industries, and geographical regions to reduce risk. By diversifying, you can minimize the impact of negative events on your overall portfolio.

5. Monitor and manage risk: Regularly review your investments and adjust your portfolio as needed to mitigate risk. Stay updated on market conditions and any changes that may impact your investments.

Taking risk into account can change the decision made on an assignment. Once riskiness is considered, you may opt for more conservative investments or adjust your portfolio allocation to lower-risk assets. The level of risk you are willing to take can influence the type of investments you choose and the potential returns you expect. It is important to strike a balance between risk and return that aligns with your investment goals and risk tolerance.

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Probability samples are generally preferable in social researchmethods. Discuss with reference to examples Classify the following events as mostly systematic or mostly unsystematic and tell us why. Is the distinction clear in each case?a) Short term interest rates increase unexpectedlyb) The interest rate a company pays on its short term debt borrowing is increased by its bank. c) Oil prices unexpectedly declined) An oil tanker ruptures, creating a large oil spille) A manufacturer loses a multimillion dollar product liability suitf) A Supreme Court decision substantially broadens producer liability for injuries suffered by product users Which statement describes the energy transformation that occurs when a person eats a sandwich before a hike A mass weighing 64 pounds is attached to a spring whose constant is 21 lb/ft. The medium offers a damping force equal 24 times the instantaneous velocity. The mass is initially released from the equilibrium position with a downward velocity of 9 ft/s. Determine the equation of motion. (Use g = 32 ft/s for the acceleration due to gravity.) Scenario90% of Cyber Attacks are Caused byHuman Error or BehaviorThis is due in large part to organizations evolving their defenses against cyber threats and a rise in such threats, including in their own companies. According to Cybint, 95% of cybersecurity breaches are caused by human error.16 Mar 2021The human factors of cyber security represent the actions or events when human error results in a successful hack or data breach. Now you may have the impression that hackers are simply looking for a weak entry point that naturally exists within a system.20 Jun 2017Historically cybersecurity has been regarded as a function of the IT department. Data is stored on computer systems, so the IT Director is made responsible for protecting it. And it remains true that many of the security measures used to protect data are IT-based.26 Mar 2021By reading all these subtopics, you are required to gather those issues and solve the current situation in an company to minimize the rampant issues, with supporting findings in those key areas.TaskConduct an in-depth study and use the skills you had learned during the semester to complete your task on listed problems. You are required to focus mainly on the following points:Question 1. Introduction: Discuss the formal valuable security framework for implementing security controls and objectives.Question 2. Problem Background: Critically discuss to ensures compliance with client, regulatory and legal requirements. Consider the findings from the related in allowing to provide relevant security policies and pass the security audits required by prospective clientsQuestion 3. Challenges: Identify and improve the current security processes. Establish acceptable business risks for the relevant security controlsQuestion 4: Security Issues. Security aspects on the findings and how to overcome. Reduce the cost and risks of security breaches if they do occur as well as ensuring the incident is properly managed.Question 5: Conclusion. Critical Evaluation on this matter.Instructions on the Project-based Final Assessment TaskYou are required to consider the mentioned case in the earlier section. In addition, initial to evaluate the current state of your information security programs against best practices as defined by ISO27001. Determine your current information security risk assessment of the ISO controls area. You can use your skills, which you had learned during your module Information Assurance Security Is there any restriction that applies to computer games advocating the doing of a terrorist act in Australia? O 1. Australian law protects such cases as a form of freedom of speech/expression. O 2. Such games may not be sold publicly but distribution for private use is allowed. O 3. Such games may not be sold or provided online. O 4. Such games may not be screened. O 5. Options 2 and 4 above O 6. Options 3 and 4 above O 7. Options 1 and 2 above O 8. None of the above Which of these situations is the best illustration of obedience? Select one: a. Paul goes along to a movie his friends want to see. Ob. Anna types her paper because the teacher told her to. c. Willy adopts his father's prejudices against farmers. d. Rana faces front in an elevator, just like everyone else. Jane is on the south bank of a river and spots her lost dog upstream on the north bank of the river. The river is 15 meters wide, completely still, and runs perfectly straight, east/west. If she swims straight north across the river and stops immediately on shore, her dog will then be 100 meters due east of her. However, she wants to reach the dog as fast as possible and considers taking a diagonal route across the river instead. She can move on land at 5 meters per second and move through water at 4 meters per second. If Jane enters the water immediately and follows the fastest possible route, how many seconds will it take her to reach her dog? Express your answer as an exact decimal. Jane is on the south bank of a river and spots her lost dog upstream on the north bank of the river. The river is 15 meters wide, completely still, and runs perfectly straight, east/west. If she swims straight north across the river and stops immediately on shore, her dog will then be 100 meters due east of her. However, she wants to reach the dog as fast as possible and considers taking a diagonal route across the river instead. She can move on land at 5 meters per second and move through water at 4 meters per second. 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The flow through the channel is laminar.E. The corresponding Reynolds number of the flow in the channel is about 7600 m/s. what else would need to be congruent to show that ABC=CYZ by SAS Mary Lyon is a pioneer for equal education for women. what isher significant accomplishment in the education field? How did thisperson affect education at that time? Who was responsible for civil rights Alex wants to participate in an evaluation study addressing the effectiveness of a drug rehabilitation program.He does not want his personal information to be directly known by the investigators or get out to the public. Which is this an example? 1)/Anonymity O2) Nonmaleficence 3)Use of deception 4)Fidelity QUESTION 1: STRIPPING COLUMN DESIGN - 70 MARKS Design a suitable sieve tray tower for stripping methanol from a feed of dilute aqueous solution of methanol. The stripping heat is supplied by waste ste You are a plant manager responsible for wastewater treatment plant which treats 200 Megaliters/day of wastewater. The plant has 1 operator, 1 cleaner, no influent flow meter, 1 sampling point, 70000 mg/l BOD effluent discharge, 1 in-house dumping side, no engineer/s or technician/s, and no sludge treatment facilities. Using at least data for Green Drop Certification Programme or Requirements from year 2020 and above in South Africa, answer the following questions: Warning: Critical thinking is needed when answer the questions below, no guess work will do you a favour. Read the question with understanding. a. Is this plant compliant with Green Drop audit requirements? (2) b. Give or summarise three (3) objectives of Green Drop? (6) c. 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What does this data tell you about the health of our economy? Why? 4. (2 pts) Heating under reflux requires the use of a condenser (typically a water-cooled condenser). What is the function of the condenser? What might happen if the condenser is not used?